Migration FAQ's

WebSiteMovers.com has been migrating websites and applications since 2003. As a former hosting company, we understand your concerns and will answer any question you may have. Following is a list of FAQ's - if you don't see your issue listed here, please contact our Solutions Specialists to address your inquiry directly.

WebSiteMovers.com employs dedicated teams of highly-skilled technicians, many of whom were former support staff at some of the industry's largest and most successful web-hosting companies. We understand the needs of our clients, and most importantly the expectations of your customers. Our history of successfully migrating over 1 million unique domains, most with no down-time, ensures that your customers won't be adversely affected when we migrate their important websites, applications and email.

Migrating a website to a new host server involves specific, sequential processes to ensure complete functionality in the new environment - much more than simply copying the directory to its new location. Proper migration includes copying the files and content, verifying and updating navigation links, creating and migrating databases, installing and configuring CGI scripts and shopping carts, setting up email accounts, moving mailing lists, transferring domain names and updating DNS entries, etc. WebSiteMovers.com executes a comprehensive, 'A-to-Z' process to ensure your services will operate in the new environment exactly the same way as they performed in the former environment. We guarantee it.

Simple websites can typically be moved and pointed to the new server within a couple of hours. Larger application-based sites take more time and require more steps, which may vary greatly depending on the size and complexity of applications and databases. On average, WebSiteMovers.com can have your site migrated, restored, tested, synchronized and 'live' at your new server within 48-72 hours of your approval to proceed.

A single, simple website migration can be as low as $79.00. Application-based sites start at $149.00, with variables depending on additional services required (shopping carts, cgi-scripts, databases, mail, etc.). Resellers and hosting companies with a greater number of accounts to migrate receive volume discounts and preferred pricing.

Absolutely. An unqualified, unresponsive, unreliable and/or overpriced hosting service provider can put your company at significant risk, and potentially over-charge you for the level of services it provides. A reseller web host might expect to add up to a 300% premium, costing your company thousands of dollars.

In most cases, WebSiteMovers.com can seamlessly perform a migration without ever alerting your current web host until after the move is complete and your services are restored at the new host.

WebSiteMovers.com can work with your budget and schedule the migrations over a period of time to accommodate your business objectives. We can also offer interest-free financing for qualified customers. Please ask your WebSiteMovers.com Solutions Specialist for details.

WebSiteMovers.com guarantees that your site(s) will function on your new server exactly as they did in your former hosting environment. If for some reason you aren't satisfied with our work, we will point your site back to your old provider and refund service fees you have paid. WebSiteMovers.com provides up to 10 days of free post-migration helpdesk support to resolve any migration-related errors after the move is complete.

WebSiteMovers.com signs a mutual service and confidentiality agreement with every client. You are assured that access credentials, client lists, content, designs, media, files, email addresses, business-sensitive data and all information about your personal and/or business interests, as well as web hosting company details, will be held in the strictest of professional confidence and protected by contract law.

WebSiteMovers.com has professional relationships and formal partnerships with a number of leading hosting companies that provide excellent service and competitive pricing. Although we typically won't get involved with your decision-making process for a new hosting service, we often make recommendations based on your unique needs. Ask one of our Solutions Specialists and we'll be glad to offer our advice.

How can I pay for your services?

WebsiteMovers.com accepts all major credit cards, company checks, PayPal transactions as well as ACH bank and wire transfers for payment toward our services.

This is a very common scenario. Many of our clients in this situation call us when they experience service delays and/or downtime, and cannot get resolution from their current designer/host. WebSiteMovers.com will move your website and applications away from your old designer/host to a new hosting service provider, and can also become (we often do...) your new 'webmaster' at the same time. If you wish to continue to use us for ongoing web maintenance and/or support, or have us automate your site so you can perform many of the maintenance tasks yourself, we're happy to assist. In most cases we can save you money and deliver superior service.

WebSiteMovers.com guarantees no downtime during your critical-availability site migration. Your current hosting server will remain active and in full production during the migration process, with our only access involving a copy process for the databases and files. When data and files are 'pre-migrated', we will restore/reconfigure and begin our thorough testing process at the new server, while your current server continues to operate completely separate from the migrated services. When all testing and functional validation is complete at the new server, we'll sync your database(s) to prevent any data loss and switch DNS entries to make your services 'live' at the new server. In the extremely rare instance where even the slightest possibility of downtime during a migration is unavoidable, we will work with you beforehand to eliminate any adverse effect on your business and customers.